AxarEvents

AxarEvents("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you use our website, make event bookings, or register as an exhibitor on our platform.

Information We Collect

We may collect the following types of information:

Account information: name, email address, phone number, and password when you create an account.
Exhibitor information: company name, products or services, company description, website, booth preferences, team member details, travel documents, and branding artwork submitted through the Exhibitor Portal.
Booking information: event selections, payment details processed securely via Stripe, and attendance records.
Usage data: pages visited, device type, browser, IP address, and cookies used to improve platform performance and security.

How We Use Your Information

Process event bookings, payments, and confirmations
Manage exhibitor registrations, booth assignments, and event logistics
Send event updates, schedule changes, and service-related notifications
Verify identity, prevent fraud, and maintain platform security
Improve our services, analytics, and user experience
Comply with legal obligations and respond to lawful requests

Sharing of Information

We do not sell your personal information. We may share data with trusted service providers who help us operate the platform (such as payment processors, email delivery, and cloud storage), event organisers where necessary to fulfil your registration or booking, and authorities when required by law.

Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Exhibitor and event-related records may be retained for operational and audit purposes after an event concludes.

Data Security

We implement appropriate technical and organisational measures to protect your information, including encrypted connections, secure payment processing, access controls, and protected file storage for sensitive exhibitor documents.

Your Rights

Depending on applicable law, you may have the right to access, correct, update, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our platform is used. When you accept cookies on our site, we store a first-party consent cookie named axar-cookie-consent on your device for up to 12 months so we do not show the consent banner again. You can control or delete cookies through your browser settings, though some features may not function correctly if cookies are disabled.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.

Contact Us

For privacy-related questions or requests, contact us at info@axarevents.com.